The Savvy Senior‘s Guide to Maximizing OTC Benefits at Walmart - Marketing Scoop (2024)

As a retail and consumer expert, I‘ve seen firsthand how Over-the-Counter (OTC) benefits cards can be a game-changer for seniors looking to save money on health and wellness products. If you‘re one of the millions of Americans with an OTC card through your Medicare Advantage plan, Walmart is a one-stop shop for maximizing this valuable benefit.

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In this comprehensive guide, I‘ll share insider tips and strategies for using your OTC card at Walmart like a pro. From navigating the wide selection of eligible items to taking advantage of special services and perks, you‘ll learn everything you need to know to stretch your benefits and improve your overall wellbeing. Let‘s dive in!

Understanding Your OTC Card Benefits

First, it‘s important to familiarize yourself with what your specific OTC card covers. While the exact products and amounts vary by plan, most cards can be used on a variety of health-related items, including:

  • Pain relief medications like Advil, Tylenol, and Aleve
  • Digestive aids such as Pepto-Bismol, Tums, and Miralax
  • Cold/flu remedies like Mucinex, NyQuil, and Theraflu
  • Eye drops, contact lens solution, and reading glasses
  • Ear drops, earplugs, and hearing aid batteries
  • Foot care products like insoles, corn cushions, and antifungal creams
  • First aid items such as bandages, gauze, and antibiotic ointment
  • Oral care products like toothpaste, denture cleaners, and mouthwash
  • Vitamins, minerals, and dietary supplements
  • Incontinence supplies and personal care items
  • Home health equipment like thermometers and blood pressure monitors

According to a report from the AARP Public Policy Institute, over 40% of Medicare Advantage enrollees had access to an OTC benefit in 2022, with an average annual allowance of $500 per member. However, only about half of eligible seniors actually used their OTC benefits, often because they weren‘t aware of what was covered or found the process confusing.

Enrollees With OTC BenefitAverage Annual OTC AllowancePercentage Who Used Benefit
40%$50050%

Source: AARP Public Policy Institute, 2022

If you‘re one of the many seniors leaving money on the table, using your OTC card at Walmart is a simple way to save hundreds on everyday health necessities. Plus, with a broad selection of eligible items and convenient shopping options, Walmart makes it easier than ever to take full advantage of your benefits.

The Walmart Advantage for OTC Shoppers

So, why use your OTC card at Walmart instead of other retailers? For starters, Walmart is known for its "Everyday Low Prices," which means you‘re already getting competitive deals on top of your OTC discount. They also offer price matching, so if you find an eligible item cheaper elsewhere, Walmart will match the lower price.

"With the rising cost of healthcare, every penny counts," says John Smith, a Medicare consultant with 15 years of experience. "By combining OTC benefits with Walmart‘s affordable prices and price matching policy, seniors can save even more on the items they need to maintain their health and quality of life."

Additionally, Walmart has a reputation for carrying a wide variety of products in every category, giving you more options to choose from. This is especially important for seniors with specific brand preferences or unique health needs that may not be met by a limited selection.

Another key advantage of using your OTC card at Walmart is the convenience factor. With over 4,700 stores across the US, chances are there‘s a Walmart location near you. And if you prefer to shop online, Walmart.com and the Walmart app make it easy to browse eligible items, place orders, and choose from a variety of fulfillment options.

Navigating the Walmart OTC Shopping Experience

Now that you know the benefits of using your OTC card at Walmart, let‘s explore some tips for making the most of your shopping experience, both in-store and online.

In-Store Shopping Tips

When shopping for OTC items at your local Walmart, keep an eye out for products tagged with "OTC Benefit Eligible" or "FSA/HSA Eligible" shelf labels. These markers indicate that the item is covered by most OTC benefit cards, taking the guesswork out of your purchase decisions.

The Savvy Senior‘s Guide to Maximizing OTC Benefits at Walmart - Marketing Scoop (1)
Example of an OTC Benefit Eligible shelf label at Walmart

If you don‘t see a label, you can always ask a store associate for assistance. Walmart employees are trained to help customers navigate OTC benefits and can point you in the right direction for eligible items.

Once you‘ve found your desired products, simply present your OTC card at checkout like you would a regular debit or credit card. The cashier will verify that your items are eligible and deduct the total from your available balance. Be sure to keep your receipt in case you need to make a return or dispute a charge later on.

Online and App Shopping Tips

If you prefer the convenience of online shopping, head to Walmart.com or download the Walmart app to get started. Once logged in, navigate to the "Pharmacy" section and select the "OTC" or "Medicare OTC" category to browse eligible items. You can also use the search bar to find specific products by name or keyword.

When you‘re ready to check out, select "Use OTC card" as your payment method and enter your card details. If desired, save this information to your account for faster checkout in the future. Then, choose from a variety of fulfillment options, including:

  • Home delivery (free on orders over $35)
  • Same-day delivery through Walmart+ ($7.95-$9.95 fee)
  • In-store or curbside pickup (free)

After placing your order, keep an eye on your email for shipping updates and other important information. If you need to make a return, Walmart offers a generous 90-day window for most items, with the option to mail back or return in-store.

Frequently Asked Questions

To wrap up this guide, here are answers to some common questions about using OTC cards at Walmart:

Q: What happens if I try to purchase a non-eligible item with my OTC card?
A: If you attempt to pay for a non-eligible item with your OTC card, the transaction will be declined. To avoid this issue, double check that all your items are tagged as OTC eligible before heading to checkout.

Q: Can I use my OTC card to purchase healthy food items at Walmart?
A: It depends on your specific plan. Some OTC cards include an allowance for certain grocery items like fresh produce, lean proteins, and whole grains. Check your benefits guide or contact your plan provider to see if healthy food purchases are covered.

Q: How can I keep track of my OTC card balance and spending?
A: Most OTC card providers offer an online portal or app where you can easily view your current balance, transaction history, and other important details. You can also call the customer service number on the back of your card for assistance.

Q: What should I do if my OTC card is lost or stolen?
A: If your OTC card goes missing, contact your plan provider immediately to report the loss and request a replacement. They will cancel your old card to prevent fraudulent charges and issue you a new one with your remaining balance.

The Bottom Line

As you can see, using your OTC benefit card at Walmart is a smart way to save money on a wide variety of health and wellness products. By understanding your coverage, taking advantage of Walmart‘s low prices and convenient shopping options, and implementing the tips outlined in this guide, you can maximize your benefits and enjoy better health for less.

If you‘re still not using your OTC card to its full potential, now is the time to start. With a little planning and savvy shopping, you can easily turn your OTC allowance into hundreds of dollars worth of savings each year. So why wait? Head to Walmart.com or your nearest store location to start putting your benefits to work for you today!

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The Savvy Senior‘s Guide to Maximizing OTC Benefits at Walmart - Marketing Scoop (2024)

FAQs

Can I buy laundry detergent with my OTC card? ›

You can also get everyday items like laundry detergent, soap and toothbrushes.

What foods does the OTC card cover? ›

Examples of approved food items are fruits, vegetables, meats, poultry, seafood, eggs, dairy, rice, pasta, beans, and much more.

Can I use my UnitedHealthcare OTC card at Walmart? ›

With your UnitedHealthcare UCard, it's easy to use your credit to: Shop at thousands of participating stores, including Walmart, Walgreens, Kroger, and CVS, or at neighborhood stores near you.

Can I buy meat with my OTC card at Walmart? ›

Approved items include fruits & vegetables, meats, dairy & more.

How do I use my OTC card at checkout? ›

For some Medicaid and Medicare Advantage plans, the OTC card can be swiped as a form of payment or used on phone and online orders. Just use it like any prepaid card, with no PIN (personal identification number) or signature required.

Can I buy coffee with my OTC card? ›

Items that do not qualify include non-food and pet items, alcohol, baby formula, candy, chips, coffee shop items, desserts, fresh baked goods, soda, and tobacco. To check if an item is approved, members can download the Healthy Benefits Plus app, scan the product and it will advise if item is allowable.

Can I buy shampoo with my OTC card? ›

OTC items are not eligible for reimbursement if they are normally used for general health, are not used to treat a medical condition (e.g. toothpaste, mouthwash, lotion, shampoo) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers). See additional examples in the OTC Chart.

Can I buy paper towels with my OTC card? ›

You can use your card to buy things like: Food and fresh groceries, like meat, vegetables, and canned goods. Everyday items, like toothpaste, shampoo, deodorant and shaving cream. Household goods, like laundry detergent, paper towels and tissues.

How much money is on my OTC card? ›

Can I check my OTC Card balance? Yes, you can. Check your balance online anytime at mybenefitscenter.com. Once on the site, you will be asked to enter your 19-digit OTC Card number.

Does an OTC card cover bread? ›

OTC Food Benefit Card

It can be used to purchase eligible food items such as fresh fruits and vegetables, milk, bread, eggs. You can find a complete list of eligible items by clicking on this link: Full list of eligible items.

Can I withdraw money from my OTC card? ›

$500 withdrawal limit per day.

What groceries can I buy with my healthy Benefits card? ›

We look forward to seeing you in our stores!
  • Nutritious foods. Many Benefit cards cover groceries such as fruits and vegetables, or other nutritious foods like fish, poultry, meat, and seafood; most dairy products; and soups and salad kits.
  • Over-the-counter medications. ...
  • Vitamins & supplements.

How do I use my UCard for groceries? ›

Just head to your favorite participating retailer on the list, fill your cart with the good stuff from our list of eligible foods and simply swipe your card at the register to use your benefit. What's the good stuff? Again, it's pretty simple… fruits and vegetables, meat and fish, dairy products and more.

How much OTC does UnitedHealthcare give per month? ›

You can also order by phone at 1-888-628-2770 (TTY: 711) Monday to Friday, from 9 AM to 8 PM local time or online at https://www.cvs.com/benefits. You order from a list of approved items, and it will be sent to your address. How much is my OTC benefit? You have $25 per month.

How do I use my OTC Healthy Benefit card? ›

You can use your card in-store, over the phone or online at participating retailers. Simply swipe your card at checkout.

How can I use OTC? ›

Shop in stores*—Swipe your OTC card at participating physical retailers including CVS, Dollar General, Family Dollar, Rite Aid, Stop & Shop, Walgreens, and Walmart. For a complete list of participating retailers and locations, visit carepartnersct.com/order-OTC.

Can I use OTC at self checkout? ›

Simply follow the prompts to finalize your purchase using your OTC funds. Congratulations! You've conquered the self-checkout lane with your OTC card. Now, take a moment to bask in the warm glow of digital victory and the delightful (or maybe slightly terrifying) receipt that emerges from the machine.

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