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Phone numbers and resources to help you prepare and respond to disasters.
Emergency Management
Severe weather can strike at any time and causes long-lasting effects on personal lives and property. The following resources are available to residents to obtain and report emergency information.
Agency
Phone Number
City Services
Agency
Police/Fire/Rescue (EMERGENCIES ONLY)
Phone Number
911
Agency
Police/Fire/Rescue (Non-life-threatening public safety services)
Phone Number
(757) 385-5000
Agency
City Information (Non-emergency)
Phone Number
(757) 385-3111
Agency
Mental Health/Substance Abuse Hotline
Phone Number
(757) 385-0888
Agency
Emergency Management
Phone Number
(757) 385-3111
Agency
Water and Sewer Service
Phone Number
(757) 385-4631
Agency
Water and Sewer Service (Emergency/after-hours/weekends/holidays)
Phone Number
(757) 385-3111
Agency
Waste and Debris Management
Phone Number
(757) 385-4650
Non-City Services
Agency
American Red Cross
Phone Number
(757) 446-7700
Agency
Cox Communications
Phone Number
(757) 224-1111
Agency
Dominion Energy
Phone Number
(888) 667-3000
Agency
FEMA
Phone Number
(800) 621-3362
Agency
FEMA – TTY
Phone Number
(800) 462-7585
Agency
National Poison Center
Phone Number
(800) 222-1222
Agency
Verizon
Phone Number
(800) 837-4966
Agency
Virginia Department of Emergency Management
Phone Number
(804) 267-7600
Agency
Virginia Department of Transportation
Phone Number
(800) 367-7623
Agency
Virginia Natural Gas
Phone Number
(877) 572-3342
Additional Sources for Emergency Information
VBAlert is the City’s emergency alert and warning system through which city officials send notifications when there is a public safety incident. Alerts are automatically sent to landline telephones in the affected area of the city.
To receive text alert notifications on your mobile device(s) or via email, simply register online as a new user.
VBTV provides emergency information, including the City’s operational status and facilities closure notices, on the following channels:
- Cox Channels 46, 47 and 48
- Verizon Channels 45, 46 and 47
The City also sends updates to the news desks of local public television stations: WTKR 3, WAVY 10, and WVEC 13
NOAA Weather Radio provides continuous broadcasts of the latest weather information from your local National Weather Service Office 24/7.
Residents do not need to be registered with VBAlert in order to receive Reverse 911 phone calls. Reverse 911 is utilized to notify residents of an extreme emergency. Notifications from Reverse 911 are sent to landline phones only.
Services
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Emergency Information
The City's emergency site will be activated in the event of a natural disaster or significant event to keep residents and visitors up to date with important related information.
Stay ahead. Stay informed.
Add Emergency.VirginiaBeach.gov to your browser bookmarks today.
City of Virginia Beach Emergency Website