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- 02 Travel Bolt On - £6.00 daily
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02 Travel Bolt On - £6.00 daily
Bronzen
Level 1: Joiner
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21-08-202417:01
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21-08-202417:01
I am travelling to Turkey in September and it appears I should download 02 Travel Bolt On.
I am totally confused. When do I request/activate 02 Travel?. When I arrive in Turkey?
Do I turn off Data Roaming/Mobile Data/ Voice Mail ?
Do incoming phone calls/texts activate the £6.00 charge?
I am all in a tizzy...
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MI5
Level 94: Supreme
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21-08-202417:06
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21-08-202417:06
@Bronzen
Activation is automatic when you arrive.
Data roaming needs to be on.
Voicemail off Guide: All you need to know about O2 Voicemail 901
Incoming texts are always free and so are incoming calls when using the bolt on.
Guide: Roaming MegaGuide
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 9
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Enlli
Level 68: Extraordinaire
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21-08-202417:31
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21-08-202417:31
You can activate it any time before you go. Mine is on permanently
The £6 is any day you are connected to the network. Calls in and out and anything sent to your answerphone.
If you are not wanting data turn data roaming off
Also turn off your answerphone
Guide: All you need to know about O2 Voicemail 901
Best option is to put the phone into aeroplane mode and just turn wifi back on
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 9
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Bronzen
Level 1: Joiner
In response to MI5
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21-08-202417:33
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21-08-202417:33
Many Thanks MI5.
So i don't need to text TRAVEL to 23336, just opt in when prompted on arrival in Turkey?
Message 4 of 9
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MI5
Level 94: Supreme
In response to Bronzen
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21-08-202417:39
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21-08-202417:39
@Bronzen
You can do either,, but might be safer to do it at home so you know it will be there when needed,
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 9
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pgn
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In response to MI5
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22-08-202402:48
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22-08-202402:48
Do take care - the opt-in text will be chargeable when you land in Turkïye, if that is how you propose to add O2 Travel, @Bronzen - and it can take 24hrs to activate.
How do I get O2 Travel?
If you’re on Pay Monthly but don’t have the O2 Travel Inclusive Zone Bolt On, you can add the O2 Travel Bolt On. Before you set off,sign in toMy O2to check if you have it.
Get the O2 Travel Bolt On by texting TRAVEL to 23336, or add it in My O2.
Message 6 of 9
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MI5
Level 94: Supreme
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22-08-202408:07
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22-08-202408:07
Adding instructions already given above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 9
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Bronzen
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In response to MI5
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04-09-202415:24
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04-09-202415:24
Hello,
Thanks for all help of late.
Off to Turkey tomoz. Travel 02 Bolt On in situ.
Should activate when I land?
I will keep Data Roaming ON
Turn off Mobile Data - will use hotel wi-fi.
Is turning off 02 Voice Mail advisable?
Sorry about the silly queries, but I really am a dinosaur re- Mobiles etc.
Message 8 of 9
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MI5
Level 94: Supreme
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04-09-202415:36
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04-09-202415:36
@Bronzen
It will activate automatically when your phone registers on a foreign network.
Turn off voicemail whilst in UK Guide: All you need to know about O2 Voicemail 901
Data roaming needs to be off as well as mobile data unless you wish to use mobile data.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 9
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